When it comes to your Website, adding simple features that translate to big benefits is always smart…and contact forms are pretty high on the list of valuable add-ons. These handy tools gather pertinent info from your visitors, are super-versatile, and can vary based on your specific needs. Typical fields can include “name,” “address,” “phone number” and “comments,” but again, they can vary depending on the form’s functionality. Although there are a number of reasons these forms are useful, keep reading to see our top three.
If you’re a business owner, it’s no secret that customer opinion is essential; contact forms are a perfect means for gathering this vital feedback in a non-obtrusive manner. For instance, if you were interested in soliciting specific comments about a new service or product, you could use the contact form to ask pertinent questions, and receive reactions directly via email.
2. Customer Connections
Beyond asking for feedback, contact forms are a good way for customers to not only reach you, but also establish a relationship with you. Whether it’s a quick question about a specific product, or a more detailed inquiry about a new service or biz feature, a simple form can provide customers with an easy way to reach out.
It might seem obvious, but one of the most vital reasons to consider adding a contact form is so you can build — what else — your contact list! A form is an easy way to ask visitors for basic information, such as their name and email address. With all the contacts you gather, you’ll be able to send targeted emails to stay in touch, announce new products or sales, and much more.
Do you have a contact form on YOUR site? If so, do you think it’s important? Tell us in the comments section!